Privacy Policy
Your privacy matters to us. This policy explains how Sweet Home Australia™ collects, uses and protects your personal information.
Information We Collect
We may collect personal information when you visit our website, place an order, subscribe to our emails, or contact us. This may include your name, email address, phone number, delivery address, and payment details.
How We Use Your Information
- To process and deliver your orders
- To communicate with you about your order or enquiry
- To improve our website, products and customer experience
- To send promotional emails if you have opted in
Sharing Your Information
We do not sell or rent your personal information. We may share your details with trusted third parties such as payment processors, delivery partners, and service providers solely for the purpose of fulfilling your order or providing our services.
Cookies & Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can disable cookies in your browser settings, however this may affect site functionality.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. All payment transactions are processed through secure, encrypted gateways.
Accessing or Updating Your Information
You may request access to the personal information we hold about you, or ask for corrections if it is inaccurate. Please contact us and we will respond within a reasonable timeframe.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and take effect immediately upon publication.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
Support hours: Mon–Fri, 9am–5pm (AEST)